Refund Policy
Last updated: March 2026
14-day money back
If you're not happy with a new paid subscription, email us within 14 days of your first charge and we'll refund it in full — no questions asked.
Renewals
Subscription renewals are non-refundable. You can cancel at any time from account settings to prevent the next renewal; you'll keep access until the current period ends.
Exceptions
If ElShift is unavailable for an extended period due to our fault, contact us and we'll work out a fair credit or refund.
How to request a refund
Email hello@elshift.com from the address on your account. Refunds typically appear within 5–10 business days.